Folly Farm Adventure Park and Zoo

We have a small number of electric mobility scooters available for hire. The hire fee is £20 and there is a £30 refundable deposit. We also have standard non-motorised wheelchairs for hire to our guests. There is no charge for hiring out a wheelchair, however we do require a £10 refundable deposit. You can reserve either before your visit by booking online. Payment for any hire charge will be taken at the point of booking and the deposit will be taken on the day by cash or by card when collecting the scooter or wheelchair.

We have a small number of single and double pushchairs to hire. The hire fee is £8 for a single pushchair and £12 for a double pushchair and there is a refundable deposit of £20 to be paid on the day in cash or by card. This will be refunded when the pushchair is returned to us in the same state it was hired out in. You can hire these on the day from admissions if we have any available but it’s best to book a pushchair online before you visit.

We offer a free return visit within seven days. Just make sure you keep hold of your receipt or your online ticket and see our admissions staff BEFORE you leave to get your return visit ticket validated. We ask for proof of ID such as bank card or driving license and ask you to bring this with you with you along with the return visit ticket when you visit the second time. We’re sorry but the offer cannot be applied retrospectively so please make sure you get your ticket validated before you leave. Our return visit offer is non-transferable and does not apply to schools, groups or corporate groups who benefit from a discounted entrance price or those visiting on a free complimentary ticket. It does apply to anyone purchasing their day tickets online. The offer must be used within seven days so if you visited on a Saturday it can be used up to, and including, the following Saturday.

Yes we do. Disabled visitors pay our standard admission prices and this automatically includes an accompanying carer free of charge. Our staff are trained to never assume a disability so proof of disability is required to get your free carer place. This can be any of the following forms of documentation;

Disability Living Allowance (DLA) br>
Personal Independence Payment (PIP) br>
Blue Badge (photo ID required) br>
Signed letter from GP (photo ID required) br>
Access Card br>
Documentation should be dated within the last 24 months. br>
When purchasing tickets online just select an adult, child or senior standard admission ticket for the disabled visitor and then add an accompanying free carer ticket/pass. Bring proof of disability as outlined above with you on the day. .

We aim to be accessible for all of our visitors regardless of any physical or non-physical disability. As well as our discounted admission price for disabled guests and free entry for registered carers we also have accessible toilets throughout the park. We also have a Changing Places toilet with a full size changing table and hoist, this is located in the funfair on the right hand side just past the side stalls. Our land train tractor ride and big wheel have specially designed carriages to allow wheelchair users to ride. Our vintage funfair rides were built before modern design requirements and therefore not all are suitable for guests with limited mobility/wheelchair users however wherever possible our staff will be happy to assist guests on and off the rides. All areas of the park are accessible for guests using wheelchairs or mobility scooters on paved paths with some areas near the rhino enclosure and the piggery having firm gravel paths instead. If there is anything else we can do to make your day with us easier please approach a member of staff during your visit.

We have a number of food outlets at the park offering a range of hot meals, snacks and treats. The Hungry Farmer restaurant is open daily and serving a variety of meals until 3.30pm. The Carousel Woods Burger Bar is open daily serving Beef, Chicken and Veggie Burgers and sides. Our Cwtch Coffee shop serves hot drinks and delicious cakes and is located near the entrance to the park. The Dairy Shed outlets serve ice creams and lollies and the Candy Shop in our funfair serves candy floss, homemade fudge and doughnuts. We also have our Carousel Café serving deli filled breads, cakes and crisps, this outlet is only open during peak season however at other times products can be purchased from our other outlets. Also, during peak season, we have our Funfair Food outlet serving extra funfair treats and snacks.

At Folly Farm all of our outlets have a full allergen list available for guests on request to ensure that they only eat food items that are suitable. In addition, pre-packaged food will be labelled with allergen information. Gluten free options are available from the Hungry Farmer restaurant and gluten free cake is available in Cwtch Coffee, just ask a member of staff for more information. Vegan dishes are also available from the Hungry Farmer restaurant. Vegan muffins are available and Vegan Magnum ice creams are also stocked in our Dairy Shed Ice Cream outlets.

If you have a particular dietary requirement then please email us at info@folly-farm.co.uk for our latest menus.

NGuests are able to bring their own picnics to the park which can be eaten on our outdoor picnic benches located throughout the park or in our indoor picnic area located near the entrance. If you wish to leave a picnic in the car to collect at lunchtime, you can leave the park and re-enter as long as you have your hand stamped by a member of reception staff before you leave.

Due to the nature of our attraction we do not allow dogs onto the park and in line with advice given to us by the RSPCA we have a zero tolerance policy on dogs being left in cars in our car park. If a dog is seen left in a car, a manager will be informed and action may be taken to ensure the safety and wellbeing of the dog.

Yes, we have 12 EV charging points located in our carpark on the left-hand side before you enter our Holiday Park. These charging points are accessed via the Pod Point app, and cost 45p per kwh. We ask all users respect EV charging etiquette when using these charging points.